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Talking to Strangers cover

Talking to Strangers

Malcolm Gladwell•2019

  1. Chappy's Book Notes•332 books

Talking to Strangers

Malcolm Gladwell•2019

Length
8h 57m•~386 pages
Read
May 13th - 21st '21
Cognitive PsychologyInterpersonalHabits & Biases
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Summary

We overestimate our own ability to read what people are thinking or feeling. Everyone expresses themselves differently so we can’t make blanket statements. The truth-default theory leads to better, more efficient communication and societies but leave us vulnerable to bad actors.

Key Takeaways

  • Don’t overestimate ability to read what people are thinking or feeling
  • Truth-default theory leads to better, more efficient communication and societies
  • ↑ leaves yourself vulnerable to bad actors so stay cognizant (but don’t be a holy fool)

Notes

  • No matter how well we might think we know someone, it’s almost impossible to know if they’re telling the truth / being genuine
  • We often pass misguided judgement on others based on flimsy reasoning
  • We overestimate our ability to read what people are thinking, feeling
  • Truth-default theory (TDT):
    • Holy fool: someone who looks at everything with full skepticism
    • Humans default to the truth for efficient communication, better overall
  • Facial emotions are not innate, necessarily representative of true inner emotions
    • Some people simply don’t behave how society would expect them to
    • Everybody expresses their thoughts and emotions differently
  • Matched senders: People who look honest and are honest
  • Mismatched senders: People who don’t look honest but are
  • Coupling: Behaviors are linked to very specific circumstances + conditions (habits)

Tips

  • Note: from Charisma on Command YouTube channel, not book
  • Come in with the most energy
  • People love energetic people
  • Start off with a compliment
  • Work, energy, physical
  • Reminds me of…
  • Use to switch topics
  • Just first thing that comes to mind
  • If telling story, don’t always 1-up
  • Ping for topics of mutual interest
  • Why?
  • Where do you live? Why?
  • Go deeper, show interest
  • Revival questions
  • How do you guys know each other?
  • What’s your story?
  • Any exciting plans coming up?
  • Cold read (eg. Muscle → you must lift)
  • Even if wrong, explain reason
  • Ask interesting questions
    • Eg. If you had $1M, were president…
  • Mirror: repeat last 3 words
    • Can also use to turn into question
  • Be an active listener
  • Laugh